At RED HAWK, we take the safety and security of our clients very seriously. That’s why our security guards are carefully selected through an intensive screening process, which includes extensive background checks and thorough evaluations. We pride ourselves on hiring only the most qualified and experienced candidates who share our commitment to professionalism and excellence.

Once hired, our security guards undergo rigorous training in various areas of security and emergency response, including first aid, fire prevention, customer service, and more. We believe that ongoing training is essential to maintain the high level of expertise and readiness that our clients demand. Our security personnel are equipped with the knowledge, skills, and experience to handle any situation that may arise, whether it’s an emergency or a routine security check.

Our training programs are designed to meet the needs of our clients in different industries, from commercial and industrial properties to residential complexes and public spaces. We tailor our services to the specific requirements of each client, and work closely with them to ensure that their security needs are fully met. Our clients can rest assured that they are receiving the highest level of security services available, provided by a team of well-trained and experienced professionals.

At RED HAWK, we understand that security is not just about physical presence, but also about trust and professionalism. That’s why we place a strong emphasis on customer service and communication skills in our training programs. Our guards are trained to be friendly and approachable, while maintaining a strong sense of authority and vigilance. We believe that building a positive relationship with our clients is key to providing the best possible security services, and we work hard to establish trust and confidence in our clients from the very beginning.

At RED HAWK, we use cutting-edge technology to enhance our physical security services and provide our clients with the best possible security solutions. Our IRIS (Intelligence, Response, Information, Security) app is a real-time patrol and incident management system that allows our security guards to stay connected at all times via our high-tech operations centers. This innovative technology gives our clients easy access to detailed patrol reports (including photos and videos) from any connected device—wherever they are.

Our IRIS app is designed to improve response times in the event of an emergency, allowing our guards to make better security-related decisions. It provides real-time updates on security incidents, and allows our guards to quickly notify our operations center and our clients of any security breaches. This allows our clients to stay informed and make timely decisions about their security needs.

Our operations centers are staffed by experienced security professionals who are trained to monitor and respond to security incidents quickly and effectively. Our control center operators support operations 24/7, and are constantly monitoring our clients’ properties. They can assist our guards and our clients during emergencies, without delay. Our operators are equipped with the latest technology and software, which allows them to track our guards and respond to security incidents quickly and efficiently.

In addition to our IRIS app and operations centers, we also use a range of other security technologies to enhance our services. This includes CCTV cameras, surveillance systems, access control systems, and other advanced security equipment. We believe that technology is an essential tool for providing the best possible security services, and we invest heavily in the latest security innovations to ensure that our clients receive the most advanced and effective security solutions available.

At RED HAWK, we are committed to providing the best possible security services to our clients, and we believe that cutting-edge technology is a crucial part of that commitment. Our IRIS app and operations centers, along with our other security technologies, allow us to provide our clients with a level of security that is unmatched in the industry. Whether you require security services for a commercial property, residential complex, or public space, we have the expertise and technology to provide the best possible solution for your needs.